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  • How to use and track Issues

    Posted on October 22nd, 2008Customer SupportIssues

    This video covers how to track issues. The topics covered are: creating, editing, searching and replying to issues linked to projects and tasks; adding issues to the knowledgebase; and using email notifications to communicate issue updates to users. It also looks at these pages: Open Issue; View Issue; Quick Add Issue; and Search Issues.

    See video [10 min, 48 sec]