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  • Getting Started with Vertabase

    Posted on September 2nd, 2009Customer SupportFAQs

    This video covers how to get started with Vertabase by configuring Clients, Offices and Work Types to begin creating user accounts, creating projects, assigning resources to tasks and submitting timesheets.

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  • How to add and remove people from Projects

    Posted on May 20th, 2009Customer SupportProjects

    You can add, change, or remove people from your projects using the Create New Project page, or Edit Project page. To access the Create Project page, click Projects in the main menu, then click the Create option in the secondary menu. This will bring you to the Create New Project page where you’ll find the select project members text link under the Projects Members section. Clicking this link will display the Search for Users pop-up window. This is the window that is used to add, change or remove people from your projects.

    If you are working with an existing project, you can access this pop-up window from the Edit Project page. You can only access the Edit Project page if you were granted the required system rights. To find the edit page, start by clicking Projects in the main menu, searching for your project using the search interface, clicking on the project name that appears in the search results, then clicking the Edit option found in the secondary menu. On the Edit Project page, you will see the select project member text link located under the list of Project Members. Click this link to see the Search for Users pop-up window.

    The Search for Users window is divided into two parts. The upper half provides a search interface, and the lower half displays the search results. The text link labeled All which is found in the top right of the page provides a shortcut to see the list of all Vertabase users in the system. Use the options available in the search interface for a more refined search.

    The feature labeled Resource Availability shows you the amount of time that resources have available in their schedule over a specified period of time. If you define a time period using the two date fields before clicking the Search button, numbers appear next to the resource names in the search results. These numbers indicate the amount of unscheduled time expressed as hours and as a percentage of the total hours potentially available in a resource’s schedule. This information is very useful when making staffing and scheduling decisions.

    Adding resources to a project

    To add resources to the project use the checkboxes found to the left of the resource names to select the desired names, then click the Add Selected button. This will shift the selected names from the left side under Search Results over to the right side under List to Accept. To quickly shift all the names under Search Results over to List to Accept, simply click the Add All button. Click the Accept List button to confirm that the names under List to Accept will remain on the project.

    Removing resources from a project

    The checkboxes under List to Accept are used to remove people from the project. Check the checkboxes to the left of the resources names that you wish to remove. After selecting the desired resources click the Remove Selected button. Click the Accept List button to confirm that the names under List to Accept will remain on the project.

    When working with a schedule you may need to assign people to a task that are not members of the project. Use the add/remove project members link found in the Assign Members to Tasks pop-up window (accessible using the links under the Users Assigned to Task column). This link opens the Search for Users pop-up window used to add and remove resources. Added project members will be available for every task, not just the task used to add the member. If you are assigning the new project member to the task, confirm your changes by clicking the Save Changes button.

    See related video Adding people to and removing them from Projects

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  • How do I find disabled users?

    Posted on May 19th, 2009Customer SupportFAQs

    To find disabled users you first need to verify that you can see them. There is an option in the Admin section called View Disabled Users. Enable this option to show disabled users. Disable it to hide them.

    Follow the steps below to find disabled users.

    1. Go to: Admin > System Settings > Main Settings > Users > View Disabled Users.

    2. Enable this option if it is disabled. Remember to click the Save Changes button if you enabling the option.

    3. Go to: Users > Search

    4. Click the ALL link at the top right of the Search page to see the full list of users. Alternatively, use the search fields for a more precise search if you have information about the disabled users you are trying to find. For example, if you know the office of the user, use the Office field to speed up your search.

    5. Scan the list for user names that are displayed in a dark gray color. These are the disabled users.

  • How do I create limited access user accounts?

    Posted on December 3rd, 2008Customer SupportFAQs

    This video covers how to create a limited access user account. An example is presented to demonstrate how to verify user licenses, create an access level, and create a user account.

    See video [14 min, 16 sec]

  • What happens when Timesheets are disabled?

    Posted on November 21st, 2008Customer SupportFAQs

    Timesheets can be completely turned off in Vertabase using the option “Use Timesheets” found here: Admin > Main Settings > Timesheets. While turned off it is not possible to submit time with effective work dates for that same time period (i.e. the period of time in which the timesheets were turned off). For example, if the Timesheets were turned off this week, then turned on next week, later on you would not be able to submit timesheet entries for hours worked this week.

    If you prefer to suspend timesheet use rather than shut it off completely, you could leave timesheets turned on using the Admin > Main Settings page and simply disable access to timesheets by adjusting your access levels. For each access level (except Admin) you should disable the options: “Add Timesheets to assigned projects” and “Add Timesheets to other company projects”. Once you are ready to have your users use timesheets again, simply re-enable these options.

  • User Vacation and Sick Days

    Posted on October 23rd, 2008Customer SupportUsers

    This video covers managing user vacation, holiday and sick days.

  • Using Teams

    Posted on October 23rd, 2008Customer SupportUsers

    This video covers how to create and use teams of users.

  • Searching for Users

    Posted on October 23rd, 2008Customer SupportUsers

    This video covers how to search for users (or resources).

  • Editing User Accounts and Changing Passwords

    Posted on October 23rd, 2008Customer SupportUsers

    This video covers how to edit user accounts. It also shows how to change passwords.

  • Disabling and Deleting Users

    Posted on October 23rd, 2008Customer SupportUsers

    This covers how to disable and delete user accounts.